Please note that as soon as you accept a parcel by signing the delivery slip, you take possession of the goods and the risk of loss or damage is transferred to you.

It is therefore important not to sign the delivery note before you have checked the contents of the parcel(s) and the condition of the products.

THE PARCEL IS DAMAGED ON THE OUTSIDE BUT ITS CONTENTS ARE INTACT …

Was your parcel damaged during transport? Even if the contents are in good condition, make sure to record this incident on the delivery note.

>> WHAT TO DO:

Take a photo of the damaged parcel,

Write on the delivery note that the parcel was open or torn, or that you received it in poor condition.

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